Privacy policy
This policy explains what personal information Remote Talent Hub collects, why we collect it, and what we do with it. It is written to meet the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Who we are
Remote Talent Hub, also trading as Super Nice Talent, is an Australian business at Unit 1/27 Mayneview St, Milton QLD 4064. We place vetted remote assistants with Australian businesses. You can reach us at hello@remotetalenthub.au.
What we collect
From visitors to this website, we collect only what you give us. If you complete the Support Gap Scorecard we collect your name, business name, email address, mobile number and your answers to the nine questions. If you book a call we collect the details you enter into the booking form. If you email us we keep that correspondence.
We also collect standard technical information that any website receives, such as your IP address, browser type and the pages you visited.
From clients and candidates we collect the information needed to run a placement, which may include contact details, work history, references, qualifications and, for people we employ through our Philippines partner, the information required to pay them and meet statutory obligations.
Why we collect it
To respond to your enquiry, to send you your scorecard report, to contact you about that enquiry, to provide our services, to meet legal and tax obligations, and to improve how the business runs. We do not sell your information to anyone.
Who we share it with
We share personal information with service providers who help us operate, including our email, booking, form and hosting providers, and with our Philippines HR partner where a placement requires it. Some of these providers store data outside Australia. We take reasonable steps to ensure they handle your information consistently with this policy.
We may disclose information where the law requires it.
How long we keep it
We keep enquiry and scorecard information for as long as it is useful for the purpose it was collected, and then delete it. Client and employment records are kept for the periods Australian law requires.
Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
Cookies
This website uses cookies only where they are needed for the site to function and to understand how the site is used. You can block cookies in your browser settings. Blocking them may stop parts of the site working.
Access, correction and complaints
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@remotetalenthub.au and we will respond within 30 days.
If you are unhappy with how we have handled your information, tell us first and we will try to resolve it. If you are still unsatisfied you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The current version is always on this page with the date it was last changed.