Strata management
Strata virtual assistants who already know the work
Your strata managers are carrying 40 to 60 plans each and losing their week to owner emails, levy chasing and work orders. We place assistants who have already done that job in Australian strata firms, so they are useful in week one rather than month three.
What is a strata management virtual assistant?
A strata virtual assistant from Remote Talent Hub is a full-time or part-time remote employee based in the Philippines, working Australian hours, trained in strata administration and platforms such as StrataMax and MYBOS. They take owner and committee correspondence, levy arrears follow-up, work order coordination, insurance claim paperwork, meeting notices, minutes and compliance registers off your strata managers. The cost is between $1,200 and $2,500 a month depending on scope, hours and experience level, with no recruitment fee and a 6-month replacement guarantee.
The problems this actually solves
Portfolio counts keep rising, headcount does not
Every new scheme adds correspondence, levies, work orders and meetings, but the salary budget did not move. Adding a remote assistant per two or three managers lifts capacity without adding a local wage.
Your best manager spends their day in the inbox
A strata manager on $110,000 answering routine owner emails costs roughly $55 an hour to do $25-an-hour work. Moving the routine correspondence and follow-up frees them for the plans and relationships that renew.
Arrears and work orders slip when things get busy
The tasks that slip are always the repeatable ones. A dedicated assistant runs them to a checklist every day, which is exactly the kind of work that offshore support does reliably.
Local strata admin is hard to find and slow to hire
Average time to hire in Australia is 28.1 days and average recruitment cost is around $23,000. Someone who already knows StrataMax is rarer still. We shortlist three in 72 hours.
What they take off your plate
Start with the repeatable work. Add judgement work once they have earned it, which for most clients is somewhere around week six.
- Owner and committee correspondence
- Levy notices and arrears follow-up
- Work order raising and contractor follow-up
- Insurance claim administration
- Meeting notices, agendas and minutes
- Compliance and maintenance registers
- Roll and register updates
- Invoice coding and approval workflow
- Quote collection and comparison
- Reporting packs for committees
Software they already work in
- StrataMax
- MYBOS
- Urbanise
- Microsoft 365
- Xero
- HubSpot
- Slack
- Asana
If your stack is not listed, say so on the brief call. We screen candidates against your systems before you interview anyone.
“RTH has been able to fulfil all my remote staffing needs quickly and reliably. My VA is a force multiplier in terms of increasing my productivity and managing tasks.”
We remove the admin so the expensive people can work on growth.
What it costs against hiring locally
| What you would otherwise do | Time to start | Year-one cost | What you carry |
|---|---|---|---|
| Hire locally | 28.1 days average | ~$101,400 | Advertising, interviews, super, leave, payroll tax, desk, equipment, and the risk if it does not work out |
| Use a recruitment agency | 3 to 6 weeks | ~$101,400 plus a 12–18% placement fee | Same salary and overheads, plus a one-off fee, plus a short replacement window |
| Post on a VA marketplace | Days | $12,000–$30,000 | You do the vetting, the training, the HR, the payroll and the cover when they disappear |
| Remote Talent Hub | 7 to 10 business days | $14,400–$30,000 | Nothing. We employ them, pay them, manage HR and replace them free for six months |
What a dedicated assistant costs
One monthly fee covers the assistant's pay and entitlements, recruitment and screening, employment contracting and payroll, equipment, your Australian account manager and the guarantee.
- Hours. Part-time scope sits at the lower end, full time at the upper.
- Seniority. A senior or specialist assistant costs more and needs less supervision.
- Industry experience. Someone who already knows strata or building management software starts producing sooner.
- Software and coverage. Unusual systems or extended hours move the number.
Where you land depends on hours, seniority, industry experience and the software the role needs. No recruitment fee, no setup fee, 30 days notice.
What the same role costs offshore
Change the numbers to match your business. Everything is calculated in your browser.
Local cost in year one $101,400. Remote Talent Hub $21,600. Saving of 79 percent. Super is calculated at 12 percent. This is an estimate based on the figures you entered.
From brief to first day in 7 to 10 business days
Brief call
Thirty minutes on the role, the hours, the systems and the budget.
Shortlist in 72 hours
Three screened candidates with profiles and test work.
You interview and choose
If none fit, we go again at no cost.
We employ and onboard
Contract, payroll, compliance, equipment, system access.
Thirty-day success path
Structured onboarding with your account manager, then weekly rhythm.
Strata management questions
What does a strata virtual assistant cost in Australia?
A dedicated strata assistant through Remote Talent Hub costs between $1,200 and $2,500 a month in Australian dollars, depending on hours, seniority and the systems the role needs. There is no recruitment fee and no placement fee. For comparison, a local strata administrator on $70,000 costs roughly $101,400 in year one once superannuation at 12 percent, recruitment, equipment and software are counted.
Do your strata assistants know StrataMax and MYBOS?
Yes. We place people who have already worked in Australian strata and building management platforms including StrataMax and MYBOS. Eximius Building Management chose us specifically because our candidates already had MYBOS training, which removed most of the lead-in time.
How many plans can one remote assistant support?
It depends on scheme size and how much you delegate, but most firms start with one assistant supporting two to three strata managers and expand from there. Start with the repeatable work, measure it for 30 days, then decide.
Can a remote assistant take minutes for general meetings?
Yes. They can prepare notices and agendas, attend the meeting by video, draft minutes for your review and distribute them once approved. They cannot chair a meeting or provide advice that requires a licensed strata manager.
Is client and owner data safe offshore?
Your assistant works inside your own systems under your access controls, the same as an onshore employee. We sign confidentiality agreements, apply role-based access and can work to your IT policy. You own the accounts and can revoke access at any time.
Tell us the role. We will send you three shortlisted people within 72 hours.
A 30-minute call, no obligation and no recruitment fee. You will leave it knowing exactly what the role costs, who we would put forward and how fast they can start.